Baskin-Robbins
About
- 3.8 ( 50 reviews)
Cuisines
- ☕ Cafe
Recommended Reviews
3.8
Jules Naylor
I want to share my experience as I am in the service industry myself. My family normally goes to the Baskin Robbins on Highland Rd in Kitchener but was closer to the Bridgeport Rd location today. I ordered the banana Royal like I usually do but this time it was noticeably smaller. EXTREMEMLY SMALL AMOUNT OF TOPPING and VERY SMALL SCOOPS OF ICE CREAM! It literally didn’t even take up half the cup. Not what I am used to. The highland location always gives me my money’s worth (this dessert is 8 dollars +tax)Also when the associate handed my husband his milkshake my daughter accidentally knocked it on the floor before he even had a sip. I know that it’s not the mandate of most companies to replace it but in my line of work I don’t think twice. ITS ALL ABOUT THE CUSTOMERS SATISFACTION! He charged us for it and didn’t even ask if we would want another even if we had to pay. Associate had zero personality. If I could give 0 star I would. Now I know to always go to the Highland Rd location!!
Arjun Chopra
Good choice of ice creams. The man behind the counter is polite and Only answers if you talk to him, doesn't annoy you with unnecessary chit chat. I liked that.
Bimesh De Silva
Their ice cream tastes great.
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